Hardware return

For any return of material, please contact your dealer. If this one is not able to repair your product, please refer to the chatbot and follow the instructions.
You will find on this page several processes explaining how to repackage your product before sending it to ensure that it travels in the best conditions.

Hardware return

    Contact details

    50 Avenue Daumesnil CS 41411 – Bât. B
    75579 PARIS CEDEX 12
    France

    Phone:+33 (0)1 49 38 65 50

    Email:contact.pie@dnp-g-com

    Opening hours

    From Monday to Friday
    From 9am to 1pm and 2pm to 6pm

    Company info

    DNP Photo Imaging Europe is a subsidiary of Dai Nippon Printing (DNP). Established in 1876, the DNP Group is one of the largest diversified printing companies in the world, with over 40,000 employees and 48 plants worldwide. DNP’s activities include commercial printing, packaging, decorative material, electronics, business forms and information media supplies. DNP is notably the inventor of dye-sublimation printing technology and today the world's largest manufacturer of dye-sublimation media.