DNP Photo Imaging Europe SAS is a French company located at 22, avenue des Nations, Immeuble
Raphaël, Villepinte, 95948 ROISSY CDG Cedex, France and registered in the Register of Trade and
Companies of Bobigny under number B 312 273 550 (hereinafter “DNP”).
DNP markets certain items of photographic equipment, spare parts and accessories and sells its
products to professional clients so that its products can be resold to professional users.
DNP attaches great importance to the protection of personal data and compliance with the applicable
legislation, including the principles laid down in General Data Protection Regulation No 2016/679 of
27 April 2016 (hereinafter “GDPR”) and in Law no. 78-17 of 6 January 1978 (known as the “Data
Processing and Freedoms” law) as amended.
This Personal Data Protection Policy applies to all personal data collected and processed by DNP, as 
data controller, through its website and also through other channels, including trade fairs,
communication on social networks, contact and dialogue with clients or prospects in all European
Information gathered through cookies on our website is subject to special clauses which are set out in
the General Terms of Use (GTU).
What data do we collect?
DNP may collect and process personal data during the course of its activities such as:
- surname, first name
- work email address
- work telephone number
- business cards or position held within a company
- country of residence
- CVs which are sent to us
- photographs
When DNP collects personal data, data subjects are informed by means of remarks on the forms
intended for this purpose, in accordance with the applicable legislation.
In situations where the subject’s consent is required in accordance with GDPR principles, DNP
undertakes to obtain this consent by the appropriate means so that it is free and informed and to
respect the right of all persons to withdraw their consent at any time.
For what purposes is personal data collected?
DNP may use collected personal data for the following purposes:
- to register orders and supply the corresponding products or services;
- to manage requests, orders, payments, deliveries and returns/exchanges of products or services;
- to provide customer support in order to resolve a technical problem reported by a partner;
- to give access to its website or information or services accessible in reserved parts of the site;
- to send a newsletter in order to communicate with regard to its products and services;
- to communicate with regard to promotional actions concerning its products and services;
- to carry out statistical studies regarding the use and relevance of its sites, offers, products and
- to reply to anyone who sends their CV or an application for the purposes of collaboration;
- to add to its social network accounts by posting photographs in accordance with the right of
the persons concerned to their image;
- to make it possible to purchase or provide software licences relating to products and services
offered by DNP;
- to respond to any contact requests or questions sent to it.
Some of the types of processing carried out by DNP for the purposes stated above are necessary to
enable DNP:
- to fulfil its contractual obligations towards its customers, partners and suppliers;
- to perform its statutory obligations, including in terms of guarantees, after-sales service, tax
and accounting;
- for certain legitimate interests relating to the management of its commercial activities among
other things.
In all other cases, the types of processing carried out by DNP are possible provided that the data subject
has explicitly consented to them.
DNP does not use personal data for the purpose of selling it on to third parties.
To whom is the personal data collected sent?
DNP may send the personal data that it collects to other companies within the DNP group including
the parent company in Japan. Transfers to Japan are governed by standard contractual clauses drawn
up by the European Commission, in accordance with the applicable legislation.
DNP may also send personal data which it collects to subcontractors, partners or service providers
located in Europe when it hires a third party to perform a service for one of the purposes described
above (e.g. delivery of a product). In this event, a contract will be entered into with each subcontractor,
partner or service provider so that the latter undertakes to guarantee the security and confidentiality
of the data transferred to it and to comply with the applicable regulations, and the GDPR in particular.
For how long is personal data kept?
DNP keeps the personal data that it processes for the period necessary for the purposes described
above, in accordance with the principles laid down in the GDPR, without prejudice to legislative or
regulatory provisions applicable to certain categories of data requiring a special retention period or
erasure of this data.
Personal data relating to customers or prospects will not be kept for longer than the retention period
that is strictly necessary for the management of the business relationship, with the exception of data
which is necessary to prove that a right or contract exists.
Personal data is retained by DNP for the following periods:
- Data relating to customers: 
The entire duration of the business relationship + 36 months from the last contact
- Data relating to prospects:
36 months following the last communication
- Bank details:
13 months after they are provided
- ID provided in order to exercise GDPR rights:
1 year following communication
- Archived data in relation to which the right to object to processing has been exercised:
6 years following archiving
- DNP website connection data:
36 months following the latest connection
- DNP cookies:
13 months following installation
CVs and applications:
2 years following the latest contact from the applicant
Once the above-mentioned retention period has ended, DNP may then archive, for up to 10 additional
years, data which is subject to a legal obligation of retention or which is of administrative significance
(handling of any disputes, tax proceedings, etc.).
What are DNP’s undertakings in relation to security?
DNP undertakes to take all technical and organisational measures required to maintain the protection
and security of personal data, in particular against any loss, alteration, distribution or illegal use.
DNP ensures that such measures are implemented in all operations performed during the course of its
processing, including during the collection, storage and hosting of personal data.
DNP also ensures that third parties whom it may hire (technical service providers, suppliers, etc.)
comply with this personal data protection requirement by implementing appropriate measures, in
accordance with the GDPR.
What are your rights and how can you exercise them?
In accordance with the GDPR and the “Data Processing and Freedoms” law as amended, anyone can
access personal data relating to them and have it communicated to them and, where necessary,
corrected or erased, by contacting DNP. You can also, for legitimate reasons, object to the processing
of data which relates to you.
In addition, as stipulated by the GDPR, we remind you that you have the right to have your personal
data erased when it is no longer needed for the purposes for which it was collected, the right to restrict
processing if you notice that your data is inaccurate, and the right to portability of your data.
For any requests, you can contact DNP by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or write
to: DNP - 22, avenue des Nations, Immeuble Raphaël, Villepinte, 95948 ROISSY CDG Cedex, France.
All requests must be accompanied by a photocopy of a form of ID of the data subject; this document
will only be kept for identification purposes and in order to process the response. DNP will have a
period of one (1) month following receipt of the full request in which to respond.
You also have the right to make a complaint to CNIL ( or any competent authority.
Amendments to this Personal Data Protection Policy
This Personal Data Protection Policy may be revised at any time by DNP, in line with changes in
legislation or the activities of our company.
If the Personal Data Protection Policy is amended, the new version in force will apply from the time
when it is posted online on the website
In the event of a dispute, the applicable Privacy Policy will be the one that is in force at the time of the
acts giving rise to the dispute.
Version dated November 15th, 2018

We invite you (“the user”) to read these General Terms of Use (“GTU”) carefully prior to any
use of the Website.
Access to and use of the Website are subject to the GTU and to the applicable laws.
Any use of the Website by a user shall imply that the said user has previously familiarised
him/herself with the GTU and has accepted them unreservedly. Any user who does not accept
any of the provisions of the GTU must refrain from using the Website.
DNP Photo Imaging Europe reserves the right to modify the GTU at any time. As far as
possible, DNP Photo Imaging Europe shall notify users of changes made to the GTU by email
or announcement on the Website. In any event, the users are invited to consult the GTU
on a regular basis, so as to familiarise themselves with any modifications. In the event of
disagreement, the user may report the GTU and renounce the use of the Website.
The Website is accessible free of charge to any user with Internet access, it being stipulated
that all costs relating to access to the Website, regardless of nature, shall be the exclusive
liability of the user.
The user is expressly informed and accepts that the content disseminated on the Website is
subject to protection by intellectual property rights. In particular, DNP Photo Imaging Europe
and companies of the DNP group of which DNP Photo Imaging Europe belongs to are holders
of the brands “DNP”, “DNP Dai Nippon Printing” and others. The user undertakes to refrain
from any kind of dissemination, extraction, supplementing, modification or reproduction of
all or part of the content disseminated on the Website, except with the express written and
prior authorisation of DNP Photo Imaging Europe.
DNP Photo Imaging Europe shall make efforts, as far as is possible, to keep the Website
accessible 7 days a week, 24 hours a day. DNP Photo Imaging Europe may nevertheless
interrupt access, notably for reasons of maintenance and upgrading or for any other reasons,
notably technical ones.
The Website is compatible with all recent browsers which support HTML 5 and CSS 2 and
which comply with the vocabulary and grammar of XHTML and CSS, recommended by the W3C.
Consequently, the Website shall perform optimally with latest generation browsers, albeit
while remaining accessible to older browsers.
Use of the following browsers is recommended:
- for Mac.OS.X (Macintosh operating system 10): Opera, Safari, Mozilla Firefox
- for Windows: Mozilla Firefox, Opera, Internet Explorer 6, HPR (Home Page Reader) 3.0
- for Linux: Mozilla Firefox, Opera
D. Guarantee and liability
Within the context of his/her use of the Website, the user undertakes to observe the GTU and
all applicable regulations. DNP Photo Imaging Europe shall not be held liable for any losses
suffered by the user or by any third parties resulting from failure on the part of the user or any
third party to observe the GTU or any applicable regulations. The user shall bear sole
responsibility for the use which he/she makes of the Website and of the information which it
DNP Photo Imaging Europe shall in no case be held liable for any difficulties encountered by
the user when using the Website or any incapacity of the same user to use the Website, for
any malfunctions or unavailabilities of the computer equipment of the user or of the Website,
for any constraints and problems specific to the use of an information network such as the
Internet or for the security of data exchanges within such a network.
DNP Photo Imaging Europe reserves the right to modify, move or interrupt all or part of the
Website and information at any time, whether temporarily or permanently.
DNP Photo Imaging Europe shall not guarantee that the information on the Website is
accurate, free from errors, relevant, exhaustive or that it shall meet the expectations of the
The Website provides hypertext links to websites published by third parties. Since DNP Photo
Imaging Europe and the Website do not exercise any form of control over these websites and
the companies which publish them, DNP Photo Imaging Europe may in no case be held liable
for these hypertext links, the products or services offered by these third party websites, data of
any nature contained or disseminated on these websites published by third parties, processing
of personal data carried out by the publishers of these websites, their use by the user or any
actions or deficiencies attributable to third parties.
F. Miscellaneous
The parties agree that they may exchange information necessary for the execution of the GTU
by electronic means. Any electronic communication between the parties is presumed to have
the same force of evidence as a document on a paper medium.
The fact that one of the parties did not claim a breach by the other party of any of the
obligations contained in the GTU shall not be interpreted as a waiver of the obligation in
If any of the provisions of the GTU are declared null and void, the parties shall undertake to
negotiate in good faith, in order to agree on the terms of a new provision which shall replace
the provision in question, while coming close to the initial intention of the parties, with the
other provisions remaining in effect and maintaining their full force of obligation.
The GTU shall be governed by French law.
DNP Photo Imaging Europe may collect and process personal data concerning the user when
he/she uses the Website.
1. Collected data
The user must provide the required data when requesting registration for the newsletter and
certain on-line services in the mandatory fields indicated by an asterisk (*) in order to benefit
from the services. If the user fails to provide information for these mandatory fields, the user
shall not be able to receive the newsletter and/or to benefit from the concerned on-line
services. Answers in the fields not indicated by an asterisk (*) are optional.
On each visit to the Website, the server will automatically recognise the domain of origin of
the user but will not automatically detect his/her e-mail address.
The following data are retained when the user visits the Website:
- his/her domain (automatically detected as stipulated above);
- his/her e-mail address, if the user has revealed it to DNP Photo Imaging Europe, e.g.
by sending messages or questions to this Website, communicating by e-mail, participating in
discussion forums, accessing the restricted part of the website through identification, etc.;
- all of the information concerning the Website pages which the user has consulted;
- all information which the user has given DNP Photo Imaging Europe voluntarily (e.g.
within the context of requests for information and/or registrations on the Website, demands,
use of the career module or by accessing the restricted part of the website through
2. Purposes
The data provided shall be processed by DNP Photo Imaging Europe for the requirements of
managing customers and prospects, for sending newsletters and the information which the
user has requested, for answering the user’s questions, for addressing commercial proposals to
the user and for drawing up statistics.
3. Period of retention
DNP Photo Imaging Europe only retains the user’s personal data for a reasonable period,
which is strictly necessary for the purposes of the data processing for which they have been
collected or which the user has subsequently authorised. After this period, they shall be
preserved exclusively for statistical purposes and shall not be used for any purpose.
4. Cookies
DNP Photo Imaging Europe registers data relating to the user’s browsing of the Website in
text files named “cookies”, installed on the user’s device. The information contained in these
cookies is only preserved for a maximum period of 13 monts.
The cookies used are strictly necessary for DNP Photo Imaging Europe, since they have the
aim of facilitating electronic communication between DNP Photo Imaging Europe and the
user and of permitting the provision of certain services.
They notably have the function of:
- detecting the default language in the browser for defining the language of the Website.
If the user has made a manual selection of another language, DNP Photo Imaging Europe
shall then retain this choice in the cookies on the user’s browser with a view to the user’s next
- keeping the user’s session active, notably when the user has given his/her e-mail
address for downloading some content from the Website, so that the user does not have to reenter
his/her e-mail address for a new download;
- carrying out statistical studies.
You may at any time adjust the settings of your web browser to accept or refuse the cookies.
The set-up porcedure is described in the Help sectio of your browser or you may follow the
appropriate link from the list below:
If you set-up your browser to refuse cookies, you may not be able to access all or part of our
You may consult the CNIL website for further information concerning cookies at:
5. Google Analytics
This website uses Google Analytics provided by Google Inc. ("Google') that itself uses
cookies from measuring website usage and performance. The information generated by
cookies will be communicated to google and stored by google on a server located in the
United States.
The usage of such cookies will be subject to the user's consent.
You may refuse and deactivate Google Analytics by clicking on the following link :
The cookies you have set up ("opt-out" cookie) will deactivate any future collection of data
during your visit to our website.
You may also refuse Google Analytics by downloading and installing the plug-in available at:
Further information relating to data protection by Google Analytics is available on the Google
Analytics data protection notice at:
6. Recipients
The user’s personal data shall only be used internally and shall not be assigned to third parties
for commercial purposes. They are thus transmitted to the employees of DNP Photo Imaging
Europe, as well as to DNP group companies.
DNP Photo Imaging Europe is also likely to assign or share all or part of its assets, including
the user’s personal data, within the context of a merger, acquisition, reorganisation, total or
partial sale of its assets or in the event of a restructuring or judicial liquidation.
7. Security and confidentiality
The user’s personal data are processed by DNP Photo Imaging Europe so as to guarantee their
security and confidentiality, within the following limits:
- it is impossible to guarantee Internet security and the data transmitted to the Website in
- it is incumbent on the user to take all of the necessary precautions for ensuring the
confidentiality of his/her passwords and not to disclose them to a person who has not been
authorised to use them.
8. The user’s rights
Pursuant to the applicable data protection laws, the user has a right of access, modification
and removal of his/her personal data. The user can submit his/her request by e-mail to:
This email address is being protected from spambots. You need JavaScript enabled to view it.


UK Tax Strategy of DNP Photo Imaging Europe SAS

Commitment to compliance
We comply with tax law and practice in all of the territories in which we operate, including the UK which is our one of main places of business. Compliance for us means paying the right amount of tax in the right place at the right time and involves disclosing all relevant facts and circumstances to the tax authorities and claiming reliefs and incentives where available.

Attitude toward tax planning
In structuring our commercial activities we will consider – among other factors – the tax laws of the countries within which we operate with a view to maximizing value on a sustainable basis for our shareholders. Any tax planning undertaken will have commercial and economic substance and will have regard to the potential impact on our reputation and broader goals. We will not undertake planning that is contrived or artificial.

Level of tax risk accepted
Given the scale of our business and volume of tax obligations, risks will inevitably arise from time to time in relation to the interpretation of tax law and nature of our compliance arrangements. We proactively seek to identify, evaluate, manage and monitor these risks to ensure they remain in line with the group’s risk appetite. Where there is significant uncertainty or complexity in relation to a risk, external advice may be sought.

Approach to dealing with tax authorities
We engage with tax authorities, including HMRC, with honesty, integrity, respect and fairness and in a spirit of co-operative compliance. We are prepared to litigate where we disagree with a ruling or decision of a tax authority but will first seek to resolve any disputed matters through pro-active and transparent discussion and negotiation.

Approach to tax risk management and governance arrangements
This strategy is aligned with our group Code of Conduct and is approved, owned and overseen by the President of DNP Photo Imaging Europe SAS.


No matter how you view it, ultimately, media is the end-product !

At DNP, we ensure our process is the smoothest, our cost of ownership is the lowest, our support is the swiftest, but most of all that our print quality is supreme. We achieve this by being the innovation and quality leader in dye-sublimation photo printing.

DNP’s dye-sublimation media solutions can create a total of 16.7 million true colors, reproduce stunning natural images, and are specially designed for use with DNP’s professional photo printers.

Dye-sublimation Media

Dye-sublimation diffuses dye, using ribbon onto paper. Heat is applied to the ribbon and that converts the dye to gas which is, in turn, absorbed into a specialized receiving layer on the paper.

Dye layers are then sealed into the paper to protect against UV light, fingerprints, and even water. Unlike ink technologies, there is no smudging, running, or blotching because prints are dry and ready to touch as soon as they leave the printer.



If your DNP material needs to be returned for repair, you can:

- contact your reseller


- send it to our appointed repair center located in France after registering your request online via the following link:


For more information you can also contact the DNP Support.

DNP HQ IchigayaDai Nippon Printing (DNP) was established in as far back as 1876, to become the first full-scale printing company in Japan.

Today, the DNP Group is one of the largest diversified printing/coating technology companies in the world, with approximately 40,000 employees worldwide. DNP is currently operating 58 plants in Japan and overseas, and activities include commercial printing, packaging, decorative material, electronics, business forms and information media supplies. Expanding printing technology has been a fundamental DNP policy since the 1950s.

The website is published by DNP Photo Imaging Europe
Société par actions simplifiée with a share capital of € 2,408,000
Entered in the Trade and Companies Register (RCS) of Bobigny under the number B 312 273550
SIREN/SIRET [Business ID] No.: 312 273 550 00102
Intra-EU VAT number: FR 94 312 273 550
Address of registered office: PARIS NORD II - 22, Avenue des Nations - Immeuble Raphaël -
VILLEPINTE - CS 51077 - 95948 ROISSY CEDEX CDG - France
Telephone number: +33 (0)1 49 38 65 50
Fax number: +33 (0)1 49 38 80 69
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Managing Editor of the publication: Mr. Roch HOLLANDE
Design and production:
The website is designed and built by Milton INOUE - Kurimara
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
The website is hosted by Médiactive
Address of registered office: 3 cité Paradis 75010 Paris, France
Telephone number: +33 (0)1 55 28 80 60
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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